: Laura Southard Durham
Lippincott Williams & Wilkins
Lippincott Williams & Wilkins' Administrative Medical Assisting, Second Edition teaches students the theory and skills to become effective medical office assistants. The text and ancillary resources address all the required administrative competencies for CAAHEP and ABHES program accreditation. The book includes critical thinking questions and is written for maximum readability, with a full-color layout, over 100 illustrations, and boxes to highlight key points. A bound-in CD-ROM and a companion Website include CMA/RMA exam preparation questions, an English-to-Spanish audio glossary, a clinical simulation, administrative skill video clips, competency evaluation forms, and worksheets for practice. A Skills DVD with demonstrations of the most important medical assisting skills is available separately. An Instructor's Resource CD-ROM and online instructor resources will be available gratis upon adoption of the text.
: Doris Humphrey
Contemporary Medical Office Procedures, Third Edition, is designed to provide learners with the knowledge and skills necessary for career success in administrative medical assisting. Entry-level administrative and general competency areas outlined in the Medical Assistant Role Delineation Chart of the AAMA are addressed. The book is divided into five parts: “Today’s Medical Environment,” “Patient Relations,” “Computers and Information Processing in the Medical Office,” “Automating Medical Office Financial Management,” and “Becoming a Career Medical Assistant.” Each part focuses on a major area that influences an administrative medical assistant’s responsibilities.