• Business & Economics

Simple Excellence

Organizing and Aligning the Management Team in a Lean Transformation
Author: Adam Zak,Bill Waddell
Publisher: CRC Press
ISBN: 1439838461
Category: Business & Economics
Page: 155
View: 4656
Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.

    • Business & Economics

Etsy Excellence

The Simple Guide to Creating a Thriving Etsy Business
Author: Tycho Press
Publisher: Tycho Press
ISBN: 9781623155865
Category: Business & Economics
Page: 130
View: 7025
The Ambitious Crafter's Guide to a Profitable Etsy Shop More than a marketplace, Etsy is a community--and being an active, informed member can lead to lucrative results. This book provides actionable steps to help shop owners engage the Etsy community in authentic ways that attract buyers and generate sales. The best Etsy shops stand out among the sea of sellers and a draw loyal customer base, but how they've done it isn't--and shouldn't be--a secret. In these pages, top Etsy sellers share the tools that have helped them, the changes they made that yielded positive results, and their best advice for achieving and sustaining a successful Etsy shop. Beyond sellers' words of wisdom, this book offers a roadmap all Etsy sellers can follow in order to: - Choose keywords and tags to drive traffic to your Etsy shop - Photograph your products for maximum appeal - Create a unique Etsy shop that stands out - Write winning product descriptions - Price your goods appropriately - Market your products effectively on social media platforms - Maintain lasting relationships with your Etsy customers - Diversify your Etsy product offerings

    • Music

Just Play

The Simple Truth Behind Musical Excellence
Author: Nick Bottini
Publisher: N.A
ISBN: 9781781333181
Category: Music
Page: 180
View: 7723
A revolutionary new understanding of the mind is transforming the field of performance psychology, making it easier than ever before for musicians to bring out the best in themselves and make music as nature intended. Not only that, but it offers renewed hope for sufferers of anxiety, depression and a whole host of other psychological disorders.

    • Business & Economics

Scaling Up Excellence

Getting to More Without Settling for Less
Author: Robert I. Sutton,Huggy Rao
Publisher: Crown Business
ISBN: 0385347030
Category: Business & Economics
Page: 368
View: 8696
Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

    • Business & Economics

The Ownership Quotient

Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Author: James L. Heskett,W. Earl Sasser,Joe Wheeler
Publisher: Harvard Business Press
ISBN: 1422140296
Category: Business & Economics
Page: 225
View: 9941
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit such enthusiasm for their organization that they infect countless customers with similar satisfaction, loyalty, and dedication. Customer-owners are in turn so satisfied with their experience that they relate their stories to others, persuade them to try your product, and provide constructive criticism and new product ideas. As a new generation of managers has been changing the way that products and services are designed and delivered, authors Heskett, Sasser, and Wheeler have followed the evolution of this new ownership model. Case studies from companies as diverse as Harrah's Entertainment, ING Direct, Build-a-Bear Workshop, and Wegmans Food Markets bring home the central principle of engagement - and showcase ways to raise the ownership quotient among both your employees and your customers. With the authors' decades of consulting and research paving the way, you'll learn to identify your customer-owners; consistently exceed their expectations in ways they truly appreciate; and foster, measure, and grow the Ownership Quotient throughout your company. An organization that learns how to cultivate an ownership attitude creates a self-reinforcing relationship between customers and front-line employees. The lifetime value of a customer-owner can be equivalent to that of more than a hundred typical customers. And that makes the lifetime value of an employee who can promote customer ownership priceless. This powerful and practical book shows you how to add that value to your company and delight your employees, customers, and investors. Is your organization ready to make the transition to an ownership state of mind?

    • Business & Economics

Hardwiring Excellence

Purpose Worthwhile Work Making a Difference
Author: Quint Studer
Publisher: Fire Starter Pub
ISBN: 9780974998602
Category: Business & Economics
Page: 280
View: 3401
For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished the flame of their passion to help others. In this book, Quint Studer sparks a trend toward purpose, worthwhile work, and making a difference in the health care profession. He shares his personal story and teaches the reader how to apply specific prescriptive tools and practices to create and sustain a world-class organisation. "Hardwiring Excellence" is a huge success, changing the way countless physicians and their teams operate.

Excellence for All

American Education Reform, 1983-2008
Author: N.A
Publisher: Stanford University
ISBN: N.A
Category:
Page: N.A
View: 7469
Excellence For All: American Education Reform, 1983-2008 examines the history of school reform in the United States over the past quarter-century. Specifically, the work examines an approach to educational change best characterized by the phrase "excellence for all"—an equity-focused policy phenomenon uniquely situated for the policymaking context of the late twentieth and early twenty-first centuries. The idea of promoting excellence for all students united a broad enough coalition to pursue a truly national reform effort and captured the imaginations of leaders in state and local government, at philanthropic foundations, in colleges and universities, and in school districts across the country. Led by a corps of self-styled educational entrepreneurs aggressively pursuing reforms that they could take "to scale, " the movement sought to remake the American high school piece by piece. The dissertation examines this reform movement through the nation's three largest districts—New York, Chicago, and Los Angeles—and through three particular change efforts: a physical plant reform (the small schools movement), a personnel reform (Teach For America), and a curricular reform (the Advanced Placement Program). The work aims to establish the ways in which this most recent era of school reform represented a departure from previous reform eras, strives to explain the movement's broad appeal, and ultimately, aims to understand its shortcomings by exploring the assumptions underlying the excellence for all approach and the tradeoffs required by it.

Awesomely Simple

Essential Business Strategies for Turning Ideas Into Action (Large Print 16pt)
Author: John Spence
Publisher: ReadHowYouWant.com
ISBN: 145873191X
Category:
Page: 256
View: 460
The six core strategies to elevate any business-and how to implement them-made simple What do the world's most successful companies and organization have in common? And what can you actually take away and use from their examples? Distilling the best fundamental business strategies, trusted advisor and strategist John Spence helps you take a hard look at your business and together develop specific plans and action steps that will allow you to dramatically improve the success of your company. Delivered in Spence's approachable and straightforward manner, Awesomely Simple reveals the six key strategies that create a foundation for achieving business excellence: Vivid Vision, Best People, A Performance-Oriented Culture, Robust Communication, A Sense of Urgency, and Extreme Customer Focus. Filled with case studies and clear action items, includes easy-to-follow guidelines for implementing the strategies in any organization no matter its mission or size After concisely breaking down each strategy, Spence gives specific examples, tips, tools, discussion questions and exercises for how to execute them successfully A perfect resource for business leaders, Awesomely Simple will help you turn ideas into positive action and achieve lasting business success.

    • Self-Help

Ethics, Reason, & Excellence

A Simple Formula for Leadership
Author: Kevin Unruh
Publisher: Dog Ear Publishing
ISBN: 1457560925
Category: Self-Help
Page: 108
View: 973
The title almost speaks for itself. Ethics, Reason, and Excellence very succinctly and effectively delivers a unifying and universal perspective on leadership based on keen observations of human nature, insightful applications of basic human psychology, and an exceedingly astute examination of the three principles that are assured to make any manager a successful leader.

    • Business & Economics

The Baptist Health Care Journey to Excellence

Creating a Culture that WOWs!
Author: Al Stubblefield
Publisher: John Wiley & Sons
ISBN: 9781118046098
Category: Business & Economics
Page: 240
View: 9474
"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

The 7 Steps to Business Excellence


Author: Christin Gannon,Barbara Heggarty
Publisher: N.A
ISBN: 9781620309421
Category:
Page: N.A
View: 7334

    • Education

The Road to Academic Excellence

The Making of World-Class Research Universities
Author: Philip G. Altbach,Jamil Salmi
Publisher: World Bank Publications
ISBN: 0821388061
Category: Education
Page: 390
View: 2084
This book examines the experience of 11 universities in nine countries around the world that have grappled with the challenge of building successful research institutions in difficult circumstances and outlines key lessons of from this experience.

    • Business & Economics

Driving Excellence

Transform Your Organization's Culture - And Achieve Revolutionary Results
Author: Mark Aesch
Publisher: Hachette Books
ISBN: 1401396461
Category: Business & Economics
Page: 272
View: 3707
Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.

    • Architecture

Indoors and Out

The Homebuilders' Magazine
Author: N.A
Publisher: N.A
ISBN: N.A
Category: Architecture
Page: N.A
View: 3045

    • American periodicals

The Inland Printer


Author: N.A
Publisher: N.A
ISBN: N.A
Category: American periodicals
Page: N.A
View: 749

    • Atonement

The Vicarious Sacrifice

Grounded in Principles of Universal Obligation
Author: Horace Bushnell
Publisher: N.A
ISBN: N.A
Category: Atonement
Page: 552
View: 3370

    • Books

The Dial


Author: N.A
Publisher: N.A
ISBN: N.A
Category: Books
Page: N.A
View: 5904

    • Art

The Studio


Author: N.A
Publisher: N.A
ISBN: N.A
Category: Art
Page: N.A
View: 5247

    • Business & Economics

The Myth of Excellence

Why Great Companies Never Try to Be the Best at Everything
Author: Fred Crawford,Ryan Mathews
Publisher: Crown Business
ISBN: 0307422194
Category: Business & Economics
Page: 272
View: 3276
The Undiscovered Consumer . . .and the Mistake of Universal Excellence What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services to. These consumers are desperately searching for values, a scarce resource in our rapidly changing and challenging world. And increasingly they are turning to business to reaffirm these values. As one consumer put it: "I can find value everywhere but can't find values anywhere." Crawford and Mathews's initial inquiries eventually grew into a major research study involving more than 10,000 consumers, interviews with executives from scores of leading companies around the world, and dozens of international client engagements. Their conclusion: Most companies priding themselves on how well they "know" their customers aren't really listening to them at all. Consumers are fed up with all the fuss about "world-class performance" and "excellence." What they are aggressively demanding is recognition, respect, trust, fairness, and honesty. Believing that they are still in a position to dictate the terms of commercial engagement, businesses have bought into the myth of excellence -- the clearly false and destructive theory that a company ought to be great at everything it does, that is, all the components of every commercial transaction: price, product, access, experience, and service. This is always a mistake because "the predictable outcome [is] that the company ends up world-class at nothing; not well-differentiated and therefore not thought of by consumers at the moment of need." Instead, Crawford and Mathews suggest that companies engage in Consumer Relevancy, a strategy of dominating in one element of a transaction, differentiating on a second, and being at industry par (i.e., average) on the remaining three. It's not necessary for businesses to equally invest time and money on all five attributes, and their customers don't want them to. Imagine the confusion if Tiffany & Co. started offering deep discounts on diamonds and McDonald's began selling free-range chicken and tofu. The Myth of Excellence provides a blueprint for companies seeking to offer values-based products and services and shows how to realize the commercial opportunities that exist just beyond their current grasp -- opportunities to reduce operating costs, boost bottom-line profitability, and, most important, begin to engage in a meaningful dialogue with customers. From the Hardcover edition.